Arizona Notes: Companies improving medical office efficiencies

Posted By Mike Padgett

Jan. 24, 2009

PHOENIX, Ariz. – In a recent venture in north Phoenix, a partnership of The Plaza Cos., USAA and Cardiovascular Consultants has improved corporate efficiencies in medical offices.

Cardiovascular Consultants, one of Arizona’s largest medical groups, hired The Plaza Cos. to help the medical group design and build its new and larger corporate headquarters on the campus of Paradise Valley Hospital. The CVC project’s development, leasing and management services were provided by Plaza. USAA was Plaza’s capital partner for Paradise Valley Medical Plaza, 3805 E. Bell Road.

One of CVC’s goals for the medical office building was trimming its operating costs by consolidating its billing, technology and human resources services. Other efficiencies in the new building include lowering partitions of office cubicles to lessen employee isolation and improve collaboration, answering most phone calls by the third ring, consolidating training for CVC’s 13 locations in Arizona and handling all of the company’s human resources functions.

“CVC is a large service organization that is in the practice of medicine,” CEO Jim Chisholm says in a prepared statement. “The more centralized functions we can utilize, the more efficient our practices can be.”

The Paradise Valley Medical Plaza is a five-story, Class A medical office building with 106,000 square feet. Each of the five floors was designed to accommodate a surgery center, if needed. The building design included sufficient engineering for heavy imaging equipment on the second floor and a nuclear camera on the third floor. CVC occupies the third floor. Nearby is a multilevel parking structure.

Tenants in the building include Cigna, Desert Canyon Pediatrics, Valley Surgical Clinics, and Central Arizona Urology.

Work on the new medical office building started in late 2006, and it was completed in early 2008. The building is 65 percent occupied, but a master lease accounts for 85 percent of the building, says Peter Spier, vice president of development at The Plaza Cos.

The Plaza Cos. and CVC negotiated a ground lease for the new building with Paradise Valley Hospital’s owner, Abrazo Health Care, the Arizona subsidiary of Vanguard Health Systems.

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Jan 24th, 2009

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